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Travel
Arrangements
All
of our tours begin and end near train stations or airports which
are serviced by major airlines. Our tour prices include airport and
train station transfers at designated times. Before finalizing your
travel plans, please contact our office for the meeting and departure
schedules for the tour you are considering. If you arrive for or
depart from a tour earlier or later than our scheduled transfer times,
you will be responsible for your own transportation to hotels or
airports.
Easy Rider Tours has made special arrangements with TAP Air Portugal and
Azores Express for ticketing for our Portugal and Azores tours. Please
call us directly for rates and schedules. For all other reservations, we
encourage you to contact our travel agent, Rita Fleming, at Anastos Travel,
telephone 978-346-4895 or fax 978-346-4897.
Reservations & Payments
We
strongly recommend that you reserve your space early, as tours are limited
in size and can fill quickly. A $400 per person deposit is required to
hold your space. We accept checks and credit cards (VISA, MasterCard, and
American Express). We will send you a tour confirmation package upon our
receipt of your deposit and completed, signed Reservation Form.
The balance of your payment is due 70 days prior to your departure date,
and is payable by check or credit card. With your authorization, we can
automatically bill your credit card when the balance is due. Please note
that we cannot continue to hold your reservation if we do not receive your
final payment on time. Nonpayment of your trip balance by the due date
will be considered a cancellation, and your space will be offered to the
next person on our waiting list. Any special discounts or promotions may
be applied only to trips booked directly with Easy Rider Tours.
Cancellation & Refund Policies
All cancellations must be submitted in writing. Our refund policies are
based on the length of time between the date your written cancellation
is received and the departure date of your trip.
For written cancellations received:
71 or more days before departure: You receive a
refund, less a $100 per person administrative fee.
31-70 days before departure: You receive a 50% refund
of the tour price, bike rental, and single supplement.
Fewer than 30 days before departure: There is no
refund, but 20% of your payment may be applied to another tour departing
within one year of the date your cancellation was received.
You may transfer from one tour to another up to 70 days before trip departure;
a $50 per person transfer fee will be charged. After this time, standard
cancellation policies apply. There is no refund if you arrive late for
a tour, or if you leave early; nor is there any refund for meals or services
not used during the tour.
We strongly recommend trip cancellation insurance, as we cannot make exceptions
to our cancellation policy for any reason. An application for travel insurance
will be included with your confirmation package.
Easy Rider Tours reserves the right to refuse participation to anyone prior
to or during a trip if this individual's behavior might substantially interfere
with the general enjoyment and well-being of other tour members. Easy Rider
Tours' liability in such a case will be limited to the actual cost of the
unused services.
Easy Rider Tours reserves the right to modify tour itineraries. In the
unlikely event that any trip is canceled by Easy Rider Tours, all tour
payments will be refunded in full and this will constitute full settlement.
We are not responsible for any additional expenses such as non-refundable
Advance Purchase airline tickets. Tour prices are based on foreign exchange
rates as of November 15, 2003, and may be subject to adjustment if those
rates change.
Singles & Single Supplements
Trip prices are per person, based on double occupancy. Those registering
singly will be assigned a roommate of the same sex. A limited number of
single-occupancy rooms are available for an additional charge on most tours.
NOTE: Especially in Europe, single rooms are frequently smaller than double
rooms, even though they cost more per person. Please call for availability
and rates.
A mandatory single supplement is charged for singles reserving a tour within
thirty days of the departure date. If we are subsequently able to match
you with a roommate, the single supplement will be refunded..
Bicycle
Rentals
Our rental fleet consists of top-quality 24- and 27-speed Trek, Cannondale,
and Marin hybrids and touring bikes. Please note that hybrid bicycles only
are available for our European tours. All bicycles come equipped with toe
clips, handlebar bag, lock, and water bottle. Please see trip descriptions
for rental rates. Rental fees must be paid in full with your trip balance.
Cycling Gear
We emphasize safety and require helmets on all tours. Most cyclists prefer
to bring their own. If you prefer, we will provide a helmet free of charge.
If you choose to bring your own 18- to 27-speed bicycle, it must be in
excellent condition. A complete "What to Bring" list will be included in
your tour confirmation package.
Custom & Corporate Groups
For groups of 10 or more, we can arrange a tour to accommodate your specific
dates, pace, and traveling style. Please call for more information.
How to Reach Us
We will be happy to answer any questions and advise you in choosing a tour.
Please call us at (800) 488-8332 or (978) 463-6955,
fax us at (978) 463-6988, or e-mail us at info@easyridertours.com.
Our mailing address is Easy Rider Tours, P.O. Box 228, Newburyport, Massachusetts
01950. |
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